ARTWORK - The art staff that Arma Shirts uses is here to make creating your T-Shirt design a stress-free experience. There are no up-front charges for any design that you commission our art staff to create for you. The creation of your design is computed into the price of your shirts and/or favors. If, however, an order is cancelled or the buyer (you) do not respond within two weeks of our notification that artwork was e-mailed or sent to you by other means, an art charge of $50.00 will be assessed to your organization. Please obtain the necessary approval(s) from your organization or faculty, or school before commissioning custom artwork!

ART APPROVALS - Orders are printed only after the artwork has been approved by the customer. If art approval is not given by the customer in time to meet the original delivery date, the customer will be given a new delivery date. Once you have approved the artwork, there is not anymore time to alter Size, Location, Colors or the actual print. It is your obligation to make sure of all spelling(s) and other design specifications. Arma Shirts is not responsible for typographical errors or any other errors that are discovered after the product is printed if the errors were contained in the final approved version of the design. Each order is printed based on the final approved version of your design. Please proofread your artwork carefully.

ADD-ONS - Once T-shirt or favor quantities have been called or emailed in, no changes can be made to the quantity or sizing of an order. It may be possible to add on to your order IF you order the extras within 2 business days of the original order. Otherwise, the extras May be shipped later than original order. No exceptions can be made. Please make sure all members are aware of this policy to avoid last-minute headaches from procrastinating members! It is not a bad idea to order a few extra T-shirts to sell to those members who didn’t order in time if this does not violate your organization’s ordering policies.

SHIPPING -All orders will be shipped with a reputable parcels service. (Primarily UPS). If you wish to retrieve the shipping information for your order, please give Arma a call and we will provide tracking information as soon as we can.

ORDER CANCELLATION - If, for whatever reason, an order must be cancelled after quantities and sizes have been called in, the customer will be billed a charge of 15% of the original invoice amount on all sportswear and/or party favor orders to cover restocking. Additionally an art setup charge of $50.00 will be billed to your organization if the design has already been e-mailed/sent for approval. Please make sure that all of the necessary approvals are given by your organization before placing an order.

MINIMUM ORDERS - The minimum order quantity for T-shirts is 24 pieces!!! The more you order the more you save!!!! If you have a special circumstances please contact Arma. All prices are based on a minimum order that will be stated when price quote is sent. If you do not meat your minimum prices MAY increase. You will be notified of this increased price prior to printing of your order.

PAYMENT TERMS - Payment arrangements must be made at the time quantities are submitted for an order. An order will not be placed on our production schedule until payment is guaranteed. If your organization will not issue a check until all funds are collected from individual members, it is the buyer’s responsibility to secure all funds prior to placing an order. If your organization pays through your school’s purchasing department (i.e. a purchase order must be issued), we must be given a contact person’s name and telephone number to arrange payment before your order can be placed on our production schedule. A personal or organizational credit card may be used to secure an order when a check will be mailed, but we will charge the credit card if the payment is not received in a timely manner.

PAYMENT METHODS – Arma Shirts accepts Pay Pal, Credit Cards**, money orders, cashier’s checks, personal or organizational checks. One personal check can be written to pay for an entire order but please DO NOT send multiple checks from individuals. A $35.00 fee will be assessed for any returned checks.

RUSH SERVICE - The prices listed for party favors and T-Shirts reflect a standard 8-12 business day turnaround time. If you need to receive your merchandise faster, please give us a call to check feasibility. If our production schedule permits a rush order we will be happy to assist you. Additional rush shipping charges may apply.

SHORTAGES - In the event that we discover a shortage or manufacturer’s defect in one or more of your T-shirts, Arma Shirts will replace it As Soon As Possible in order to fill your order. All orders are counted by our quality control department to make sure that the sizing and count is accurate. Arma Shirts cannot assume responsibility for a shortage if your package is left unattended after it has been opened. Please make sure that your delivery location is secure. In the extremely rare case that a shortage or defect still is discovered, Arma Shirts will refund the difference to the customer promptly. It is not possible to reprint the missing or damaged shirt(s) once the order has been printed and shipped unless the situation meets the specifications for a re-order (see below).

RE-ORDERS - A reprint can be ordered after the original order has been shipped.. Please call to get pricing info before collecting money from your members as the pricing for your reorder may be higher.

LICENSED, PATENTED OR TRADEMARKED DESIGNS - By ordering custom imprinted merchandise for one’s organization, the customer represents that all of the materials which are used by the seller in the production of the items represented by Arma Shirts (including, but not limited to school names, crests, logos, insignias or customized designs) will not cause the violation of any law, judicial decision, rule, regulation, ordinance, franchise or similar arrangements, informal or formal, oral or written relating to trademarks, copyrights, service marks etc. The customer further represents that by commissioning the seller to perform labor, whether physical or intellectual, they have the full authority to purchase and to grant the rights to the seller to fabricate, manufacture, and to sell any design or product that is created.

The customer agrees to indemnify and hold the seller harmless from and against any fees, fines, penalties, damages, losses or assessments including attorney’s fees which may be incurred by the seller which may arise as a result of the seller processing any order commissioned by the customer. The depiction of any logo, name or design in our catalogs or web site is for demonstrative purposes only and does not imply that any such designs, logos, or names can be reproduced without proper authorization or permission.